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5 Things to Look for in a Singapore Commercial Cleaning Company

5 Things to Look for in a Singapore Commercial Cleaning Company

With heightened awareness of the need for better workplace hygiene management, business and enterprises in Singapore will need to engage professionals in their efforts to keep their offices, factory or commercial property safe for employees and visitors. This article will explore five things to look for in a Singapore commercial cleaning company.

Differences Between a Commercial Cleaning Company and a General Cleaner

A commercial cleaning company and a general cleaner are service providers specialising in cleaning, but there are some critical differences between the two.

A commercial cleaning company typically provides cleaning services for businesses and other commercial properties, such as office buildings, retail stores, and industrial facilities. They often have a team of trained and experienced cleaners equipped to handle the specific cleaning needs of a commercial property, such as high-traffic areas, large spaces, and specialised equipment. They may also have specialised equipment and supplies to clean hard floors, carpets, and other surfaces.

On the other hand, a general cleaner is an individual or small team of cleaners who typically provide cleaning services for residential properties such as homes, apartments, and condos. They may also provide cleaning services for small offices, shops or commercial properties. They generally have less specialised cleaning equipment and supplies and may have a different level of training than a commercial cleaning company. They usually work on a smaller scale and offer services such as vacuuming, mopping, dusting, and other basic cleaning tasks.

Commercial Cleaning Services Offered

If there is a need for cleaning or hygiene management in a factory, office or commercial property located in Singapore, it is essential to engage the services of a professional company that specializes in commercial cleaning.

Unlike residential or small office cleaning,  commercial cleaning requires a higher level of specialization and encompasses a wider range of cleaning tasks than residential or small office cleaning.

The range of commercial cleaning services offered may include:

  • Office Cleaning
  • Detailing Cleaning
  • High Dusting
  • Floor Scrubbing
  • Water Jetting
  • Sanitisation & Disinfection
  • Carpet Cleaning
  • Sofa Cleaning
  • Steam Cleaning
  • Stain Removal
  • Anti-Dust Mite Mattress Cleaning
  • Periodical Preventive Maintenance
  • Spring Cleaning
  • Post Renovation Cleaning
  • End Tenancy Cleaning

When evaluating a commercial cleaning company in Singapore, make sure that they provide the services that are necessary for your office or facility.

Operational Capabilities

A commercial cleaning company in Singapore must have the operational capabilities to perform cleaning tasks that meet the needs and clients and the regulatory standards set out by the National Environment Agency (NEA) and the Ministry of Health (MOH).

The company must have the know-how, experience and procedures to manage the cleaning, disinfecting and sanitising of different commercial properties.

For example, hCH Cleaning Services, a workplace hygiene management specialist in Singapore, has a 5-step framework for cleaning and sanitising offices, factory spaces and commercial properties.

This set of operational guidelines ensures consistency and a high level of quality, service, and cleanliness standards (QSC).

Licenses and Certifications

All cleaning companies in Singapore must be licensed by the National Environment Agency (NEA).

In addition, good commercial cleaning companies in Singapore will also have various supporting certifications. The essential ones include:

Enhanced Clean Mark Accreditation

The NEA Clean Mark Accreditation Scheme (previously known as Voluntary Accreditation Scheme) was launched on 21 July 2010. The scheme was jointly developed by NEA, MOM, WDA, and NTUC’s e2i in consultation with industry representatives and unions. It recognises businesses that deliver high cleaning standards through training workers, use of equipment to improve work processes, and fair employment practices.

The Enhanced Clean Mark Accreditation Scheme was enhanced in 2012 to raise the overall standards and professionalism of the cleaning industry through better employment practices and productivity initiatives.

There are two levels of the award under the scheme, namely Clean Mark Silver and Clean Mark Gold. The award is currently valid for one year and is renewable upon re-assessment.

bizSAFE Certification

bizSAFE is a nationally recognised capability-building programme designed to help companies build workplace safety and health capabilities.

It is an initiative by the Singapore Ministry of Manpower (MOM) and the Workplace Safety & Health Council (WSHC) to assist companies in setting direction on how safe practices should be implemented, practised, documented and improved continuingly. There are currently 5-levels of bizSAFE Certification.

Professional Cleaning Training Certifications

In June 2021, the Tripartite Cluster for Cleaners (TCC) recommended enhancements to the training requirement for cleaners to deepen their technical skillsets of the cleaners so that they could deliver quality cleaning outcomes to service buyers.  A set of Core WSQ training modules had been identified based on the Technical Skills and Competencies (TSC) in the Skills Framework for Environmental Service (SFw for ES).

The Singapore government had jointly accepted the TCC’s recommended mandatory training requirement under the Skills Framework for Environmental Services. The enhanced training requirement would equip cleaners with the knowledge and skills needed to carry out their work safely and achieve higher productivity and better service delivery. 

Learn more here.

Manpower and Resources

An excellent commercial cleaning company must have the manpower and resources to support your cleaning and hygiene management needs.

The company should have legally employed and trained staff to perform cleaning duties and tasks. For commercial cleaning of commercial and industrial spaces in particular, cleaning staff must be trained in using the right equipment and follow operational procedures to ensure cleaning and carried out efficiently, productively and, most importantly, safely.

Safety for the cleaners, bystanders and the property should be the top priority of any excellent cleaning company.

The commercial cleaning company must also have the necessary resources, such as specialised equipment, cleaning materials and chemical agents.

Track Record

Like any service provider, an excellent commercial cleaning company in Singapore should have a proven track record with case studies or references to work for various industries and organisations.

Request for examples of work done for similar properties or covers a similar scope.

Ask the cleaning company to explain their approach and methodology for a specific job to understand better how they can meet your requirement and needs.

Find the Right Commercial Cleaning Company that Fits Your Needs

While there are several commercial cleaning companies in Singapore, only some companies have the experience or specialised skills to clean specific spaces or properties. This article can be used as a resource to aid in the selection of a suitable vendor that meets the requirements of a company.

If you are looking for a Singapore commercial cleaning company, learn more about hCH Cleaning Services Pte Ltd here. hCH is an award-winning NEA-licensed firm that provides professional cleaning, sanitisation, and disinfecting services for industrial and commercial properties with a specialised focus on workplace hygiene management.

Contact hCH for a non-obligatory estimate today here.